Which group of passengers is not eligible for online check-in?

Passengers needing medical assistance are generally not eligible for online check-in due to the specific requirements and arrangements that may be necessary for their travel. This group may have special needs that require personalized assistance or accommodations, which cannot be fully addressed through the online check-in process.

In many cases, such passengers need to inform the airline in advance, so the appropriate support and services can be arranged for them at the airport. Check-in for these individuals often involves additional steps, such as coordination with ground staff to ensure their medical needs are appropriately met before boarding.

The other groups, including able-bodied passengers, those with confirmed tickets, and passengers traveling with pets, typically have fewer restrictions related to the check-in process. These travelers can usually complete their check-in online without requiring additional assistance or accommodations.